Car dealer fined for causing ‘mental agony’ to buyer – Newspaper

KARACHI: A consumer court has ordered a car dealership to pay a 500,000 rupees compensation to a customer for causing him ‘mental agony’.

Judge Javed Ali Korejo of the Consumer Protection Court (East) also fined the dealer Rs 50,000 for providing improper services to Muhammad Akbar.

The judge ordered the defendant to pay 500,000 rupees “compensation and damages for mental distress” within 30 days.

The judge also ordered the dealer, Sheikh Hani Saboor, to hand over the original registration records of a run-out car to Mr Akbar within 30 days.

Mr Akbar had sued the owner of FJ International Motor Society, Saboor, under the Sindh Consumer Protection Act, saying he bought an unregistered 2019 model Toyota Vitz car for a full sum of 2.5 million rupees from the defendant.

While the defendant gave him possession of the four-wheeler against full payment, he did not hand over the original vehicle file despite several requests and ultimately refused to give such documents, he argued.

Mr. Akbar said he approached the Automobile Dealers Association to file a complaint against the defendant, but the association did not uphold his claims. Now, a formal notice has been sent to the defendant, who has not bothered to respond, he added.

Posted in Dawn, March 28, 2022

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